A message for our valued customers and partners: This site is retiring, including accounts and API keys, as we migrate to the new developer portal. If you use existing API keys you will be contacted with further migration instructions. Accounts and API keys are not shared between this developer portal and the new developer portal. We recommend you review the new portal's Get Started guide for details on registering a new developer account and requesting new API keys.

API Product Documentation
Liberty Mutual Insurance is intended to help preserve and protect what people value most. Keeping that promise means that we stand alongside our policyholders when they need it most.
API Name Description
Arbitration Forums

Consume subrogation demand events from Arbitration Forums

BL Consumer Portal Services

Various BL Consumer Portal services. To authenticate, we require an OAuth2 access token to be sent in the Authorization header as Bearer.

BL Partnerships

API Products for BL Partners

<h3>Access</h3>

<h4>Authentication</h4>
This proxy supports OAuth2. To authenticate, we require an OAuth2 access token to be sent in the Authorization header as Bearer.
An access token is a long string of characters that serves as a credential used to access protected APIs.

To get access token:
<ul>
<li><b>Grant Type:</b> Client Credentials</li>
<li><b>Access Token URL:</b> https://apis.us-east-1.libertymutual.com/oauth/token</li>
<li><b>Client ID:</b> Consumer Key from your API Key</li>
<li><b>...

CI Portal Services

Various CI Portal services: Billing, Claims, Policy Recent Activity; Billing, Claims, Policy Customer Account Lookup; Insured Name Search. To authenticate, we require an OAuth2 access token to be sent in the Authorization header as Bearer.

Contact Center Technology Services

Welcome to Contact Center Technology Services. Provided below is a list of services to allow consumers to integrate with Contact Center interfaces. Please request a key from the developers portal, keys will be reviewed and approved by the Telephony team. Please reach out to CCT_All@LibertyMutual.com if you have any additional questions.

Digital Messaging Services

Welcome to the Digital Messaging Services SDK! Provided below is a list of services to allow consumers to send secure messages to our customers via multiple channels (SMS, Email & Mobile Push).

To obtain access to an API key:

1. Ensure access is being requested in support of a known use case – PO for requesting team has connected with one of the Digital Messaging POs.

2. When ready to request a key, send a message to GRMUSMessagingPOs@LibertyMutual.com indicating team + use case detail + squad name + requesting squad PO name

3. Please only request non-production access. Production access requests should only be sent when ready to go live

4. Request your key from the developers portal

...
Digital Sales Services API

Swagger documentation for Digital Sales Services API

Docodile API

Externally accessable API for storage of documents and metadata into GRS' internal document management systems.

Ecuador Auto API

Swagger documentation for Ecuador Auto Services and C2.0 Reports

Fasecolda API

Swagger Docs for Fasecolda Sisa API

GDE Vendor Invoices API

Swagger documentation for Vendor Invoices API for Claims

GDE Windscreen Claims API

Swagger documentation for Windscreen Claims API

General and Vehicle Services API

Swagger documentation for General and Vehicle Services

GRM Document Management Nebula API

Manage your content with GRM Document Management Nebula API

GRMWmesagges API

Services for send SMS with AWS SNS and EMAILS with SALESFORCE CRM

GRS Policy Servicing - Claims API

This Claims API enables integration of claims data with the system of record, GENIUS, via the Stream, to keep policies whole.

GRS Policy Servicing - Data Extract API

This Data Extract API enables the retrieval of an array of data from the System of Record, GENIUS, via the Stream, to expose Policy Servicing data for operational use.

GRS Policy Servicing - Policy API

This Policy API enables underwriting platforms to integrate with the system of record, GENIUS, to process policy lifecycle data, from pre-bind through post-bind transactions, via the Stream.

GRS Policy Servicing - Stream Event API

This Stream Event API accepts generic "Events" to be processed via the Stream.

GRS SSI Management API

Swagger documentation for integrating external SSI contacts

Hydra Payments API

Payments platform supported by REST APIs

invoice-svc-external-product

Manage invoices for services rendered to Liberty Mutual customers

iSpot API

Swagger documentation for ispot-api

LSM East Policy Service

Swagger documentation for LSM East Policy Service

Master Party Proxy

Proxy for MasterpartyInquiryService

Mercury Email Services

Services for sending emails

Messaging Opt-In Api Product Read Only

Part of the USCM digital messaging mission, a service that stores, updates and retrieves a customers opt-in status for receiving text notifications. To get access to this API with read only privileges, please request a key from the developers portal, keys will be reviewed and approved by the messaging team. Please reach out to Marketing_RD_Support@libertymutual.com if you have any additional question.

Messaging Opt-In Api Product Read/Write

Part of the USCM digital messaging mission, a service that stores, updates and retrieves a customers opt-in status for receiving text notifications. To get access to this API with read / write privileges, please request a key from the developers portal, keys will be reviewed and approved by the messaging team. Please reach out to Beacon_Support@libertymutual.com if you have any additional question.

Odometer Mileage Capture

Welcome to the Odometer Mileage Capture APIs. Provided below is a list of services to allow consumers upload and retrieve odometer images. To get access to this APIs, please request a key from the developers portal, keys will be reviewed and approved by the OMC team. Please reach out to omc@libertymutual.com if you have any additional question.

Party Domain API

GRM-US Party Domain Search API

SBI SLIM API

Documentation for SBI SLIM API (Liberty Mutual Secure Business Integrations - secure file transfers)

Shadow CMS Api

API for fetching data directly from the CMS database.

Surety Acord Bond API V1

Swagger documentation for Surety Acord Bond API V1

Surety Acord Bond API V2

Swagger documentation for Surety Acord Bond API V2

Tap Reporting API

Tap workflow data

USCM Finance Billing API

Self service REST APIs for CBS application

USCM Finance Payments API

Self service REST for CBS application

Vehicle Lookup API

Vehicle lookup API for Centro Zaragoza and Verisk

Weather Moratoriums

Obtain details on restrictions the business has put in place in the event of a weather-related catastrophe.